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First Order & Spend Over 30$ (Free Delivery)

AGE VERIFICATION

The products available on VapePhnomPenh are age-restricted and intended for adults of legal smoking age only. All orders placed on the website will be verified by an industry leading Age Verification software for validation.
By entering our website, you affirm that you are of legal smoking age in your jurisdication and you agree to be Age Verified.

Privacy Policy

What information do we collect?

- We collect information from you when you register on the site, place an order, enter a contest or sweepstakes, respond to a survey or communication such as e-mail, or participate in another site feature.

- When ordering, Customer need to text with our team for live chat with 24 hour. Information from customer only phone number and address, So customer feel free and safety when place order witth us.

- For age verification, we may collect your date of birth, last four digits of SSN, and images of a government-issued ID. Sensitive data collected for age verification is used solely for eligibility purposes and is not stored permanently. ID images are deleted once verification is complete unless legally required. We practice data minimization and only collect what is strictly necessary

- Like many websites, we use cookies to enhance your experience and gather information about visitors and visits to our websites. Please refer to the Do we use 'cookies'? section below for information about cookies and how we use them.

How do we use your information?

- We may use the information we collect from you when you register, purchase products, enter a contest or promotion, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:

- To personalize your site experience and to allow us to deliver the type of content and product offerings in which you are most interested. To allow us to better service you in responding to your customer service requests.

- To quickly process your transactions.

- To administer a contest, promotion, survey or other site feature. If you have opted-in to receive our e-mail newsletter, we may send you periodic e-mails. If you would no longer like to receive promotional e-mail from us, please refer to the How can you opt-out, remove or modify information you have provided to us? section below.

- If you have not opted-in to receive e-mail newsletters, you will not receive these e-mails. Visitors who register or participate in other site features such as marketing programs and 'members-only' content will be given a choice whether they would like to be on our e-mail list and receive e-mail communications from us.

How do we protect visitor information?

We use encryption in transit (SSL/TLS) and at rest, restrict employee access to sensitive data, and maintain incident response procedures including breach notifications where legally required. Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. When you place orders or access your personal information, we offer the use of a secure server. All sensitive/credit information you supply is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our databases to be only accessed as stated above.

Do we use cookies?

Yes. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your Web browser (if you allow) that enables the site's or service provider's systems to recognize your browser and capture and remember certain information. For instance, we use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

We may contract with third-party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business.

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser (like Netscape Navigator or Internet Explorer) settings. Each browser is a little different, so look at your browser Help menu to learn the correct way to modify your cookies. If you turn cookies off, you won't have access to many features that make your site experience more efficient and some of our services will not function properly. However, you can still place orders over the telephone by contacting customer service.

Who We May Share Your Information With

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information unless we provide you with advance notice, except as described below. The term outside parties does not include VapePhnomPenh.com. We share data only with trusted partners including payment processors, shipping and logistics, age verification providers, fraud prevention and security services, and analytics providers. We do not sell personal information. All third parties are contractually required to protect your data. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety.

However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

How can you opt-out, remove or modify information you have provided to us?

To modify your e-mail subscriptions, please let us know by modifying your preferences in the My Account section. Please note that due to email production schedules you may receive any emails already in production.

Please note: The products sold on Vape PhnomPenh are highly regulated by various governing agencies. It may become necessary to share the information that we collect with such agencies to comply with laws, a judicial proceeding, court order, or other legal requests.

To delete all of your online account information from our database, sign into the My Account section and under ‘Privacy Settings’ you can submit a request to delete all of your account details Vape PhnomPenh will review this request and delete your account and all other personnel information. Incase Vape PhnomPenh may also reach out to you, to make sure the request is genuine. Please note that we may maintain information about an individual sales transaction in order to service that transaction and for record keeping.

 Right of Access of Personal Information

Vape PhnomPenh stores only data that is shared by the customer during registration and while placing orders. Registered users can access their data stored by logging into their account. To download the stored data users will have to navigate to ‘Account’ Page and go to ‘Privacy Settings’.

Sources of Personal Information Collected

Vape PhnomPenh collects personal information only through its website www.VapePhnomPenh.com and not through any other online or offline mode.

Purpose of Collecting Personal Information

- We may use the information we collect from you when you register, purchase products, enter a contest or promotion, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:

- To personalize your site experience and to allow us to deliver the type of content and product offerings in which you are most interested. To allow us to better service you in responding to your customer service requests.

- To quickly process your transactions.

- To administer a contest, promotion, survey or other site feature. If you have opted-in to receive our e-mail newsletter, we may send you periodic e-mails. If you would no longer like to receive promotional e-mail from us, please refer to the How can you opt-out, remove or modify information you have provided to us? section below.

Personal Data Disclosed for Business Purpose

Vape PhnomPenh engages trusted third parties to perform functions and services to us. Only limited and required data needed to perform the particular function will be shared with the third party. These third parties also maintain the privacy and security of the Personal Information shared as per CCPA guidelines. Vape PhnomPenh shares data in the below categories:

a. Auditing - Advertising Analytics
b. Security - Protecting against fraud and malicious activity.
c. Debugging - Identifying and fixing technical errors.
d. Performing Services
i. Processing Transactions.
ii. Order fulfillment.
iii. Age verification.
iv. Account Maintenance.
v. Website Hosting and database storage.

Do not sell my personal information

Vape PhnomPenh does not sell any customer data to any third party agency or vendors. Element Vape shares data with its logistic partner and age verification partner to facilitate order fulfillment alone. Our logistic partner and age verification partner are CCPA compliant. To know more about our vendors CCPA compliance, please write to us at admin@vapephnompenh.com .

Data Collection from Children under the age of 13

Vape PhnomPenh does not allow visitors who are below the legal smoking age (18+ or 21+ based on the jurisdiction) to visit the website. Only after the visitor affirms that he/she is of legal smoking age are they allowed to browse or purchase form the website. In compliance with COPPA, we do not knowingly collect data from children under 13. If such data is discovered, it will be promptly deleted.

Online Policy Only

This online privacy policy applies only to information collected through our website and not to information collected offline. Terms and Conditions Please also visit our Terms and Conditions section establishing the use, disclaimers, and limitations of liability governing the use of our website.

Your consent

By using our site, you consent to our privacy policy.

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